Privacy Policy

Last updated: November 23, 2024

1. Introduction

Farlon ApS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website.

Data Controller:
Farlon ApS
Skelstedet 2A
DK-2950 Vedbæk, Denmark
CVR: DK-31765056
Email: support@farlon.com

2. Information We Collect

2.1 Technical Data

When you visit our website, our web server automatically collects and stores the following technical information:

  • IP address (anonymized after 7 days)
  • Browser type and version
  • Operating system
  • Referring website
  • Date and time of access
  • Pages visited

This data is used solely for system administration, security purposes, and to improve our website. The legal basis for this processing is our legitimate interest in operating and securing our website (GDPR Article 6(1)(f)).

2.2 Contact Information

If you contact us via email or phone, we will collect and process the personal information you provide (name, email address, phone number, and message content) for the purpose of responding to your inquiry. The legal basis is the performance of pre-contractual measures (GDPR Article 6(1)(b)).

3. Cookies and Similar Technologies

3.1 Strictly Necessary Cookies

Our website uses only strictly necessary technical cookies required for the website to function properly. These cookies do not require consent under GDPR as they are essential for the provision of the service you requested.

3.2 Google Fonts

We use Google Fonts to display fonts on our website. When you visit our site, your browser may load fonts directly from Google's servers. This may result in Google receiving technical information including your IP address. Google Fonts is used to ensure consistent and attractive presentation of our website. The legal basis is our legitimate interest (GDPR Article 6(1)(f)).

Google's privacy policy: https://policies.google.com/privacy

3.3 No Analytics or Tracking

We do not use any analytics services, tracking cookies, or third-party marketing tools on our website.

4. Data Sharing and Third Parties

We do not sell, trade, or transfer your personal data to third parties. We only share data with:

  • Hosting Provider: Our website is hosted on servers in the EU. The hosting provider processes data on our behalf under a data processing agreement.
  • Authorized Resellers: If you contact us about products, we may share your inquiry with our authorized resellers with your explicit consent.

5. Data Retention

  • Server logs: Retained for up to 90 days for security purposes
  • Email correspondence: Retained as long as necessary to respond to your inquiry, typically up to 2 years
  • Customer data: Retained according to Danish bookkeeping laws (minimum 5 years)

6. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: You can request a copy of your personal data
  • Right to rectification: You can request correction of inaccurate data
  • Right to erasure: You can request deletion of your data (subject to legal obligations)
  • Right to restrict processing: You can request limitation of data processing
  • Right to data portability: You can request your data in a structured, commonly used format
  • Right to object: You can object to processing based on legitimate interests
  • Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at support@farlon.com

7. Complaint to Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):

Datatilsynet
Carl Jacobsens Vej 35
2500 Valby, Denmark
Phone: +45 33 19 32 00
Email: dt@datatilsynet.dk
Website: www.datatilsynet.dk

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for secure data transmission.

9. International Data Transfers

All data processing takes place within the European Union. We do not transfer personal data to countries outside the EU/EEA.

10. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us:

Farlon ApS
Skelstedet 2A
DK-2950 Vedbæk, Denmark
Email: support@farlon.com
Phone: +45 7070 1870